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BG
Like every year, everything was great, an almost new SUV, very good pick-up and delivery service and excellent value for money. We'll see you again next year. R
Dr. Brandt
2024-28-08
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. . .
Dr. Brandt
,
Germany
(
August 28, 2024
)
Service:
Car rentals
Mature couple
PROS
:
Like every year, everything was great, an almost new SUV, very good pick-up and delivery service and excellent value for money. We'll see you again next year. R
CONS
:
none
Boryana
,
Belgium
(
August 27, 2024
)
Service:
Car rentals
Family with children
PROS
:
We have rented a car from Motorroads several times now. Every time the service has been up to par. We usually order the car with pick-up and drop-off at an address. And this time we subsequently added a trip to Greece. They managed to arrange it and the communication was polite and very fast - out of hours. They always call us before they deliver the car and they have always been punctual. We are also available to call at any time in case of a problem. I highly appreciate the polite way of communication of the whole team and the quick response. I believe that the quality of their work meets the requirements of Western European clients. I would work with them again.
CONS
:
I have no negative comment. I wish the team to continue to defend the level of service achieved.
Jenny Craddock
,
United Kingdom
(
July 21, 2024
)
Service:
Car rentals
Mature couple
PROS
:
I know this company very well having used them for many, many years. They are like friends now and everything was as expected. Friendly, efficient, reliable, with reasonable rates and good cars. Easy communication and very flexible if I need to amend dates. Highly recommend.
CONS
:
None
Alexander Shuster
,
Israel
(
June 17, 2024
)
Service:
Car rentals
Family with children
PROS
:
As usual: everything was accurate and correct. We received the car at the hour that the car was ordered and it was given back exactly at the time when it was supposed to be returned. There were no problems. Great team, convenient service, good communication. We are very satisfied, thank you very much.
CONS
:
Great team, convenient service, good communication. We are very satisfied, thank you very much.
Eric SIMONNOU
,
Greece
(
June 13, 2024
)
Service:
Car rentals
Solo traveller
PROS
:
I am renting cars since more than 8 years at Sofia airport with motoroads. No surprise, everything perfect each time, and lastly I received a brand new car, less than 14.000 kms. Thanks one more time.
CONS
:
none
Jenny Craddock
,
United Kingdom
(
May 16, 2024
)
Service:
Car rentals
Mature couple
PROS
:
Efficient, friendly, flexible, reliable and with easy communication. Plus good, clean vehicles. Always the same after many, many ears. Would definitely recommend.
CONS
:
None
Emil Cherkezov
,
Bulgaria
(
April 20, 2024
)
Service:
Car rentals
Family with children
PROS
:
Excellent service. The motoroads team in Bulgaria was very helpful (Thanks Ema) and addressed all my concerns - from choosing the right vehicle (Toyota Corolla Wagon - Hybrid) to accommodate a different drop off location. The pick and drop off was flawless. Will definitely use them again.
CONS
:
None
Giacomo
,
Belgium
(
April 20, 2024
)
Service:
Car rentals
Family with children
PROS
:
Reliable car rental with the exclusive option of picking up or returning the car in every single town in Bulgaria even small for a reasonable extra fee. Family friendly policy as they are the only one not charging extra for child seats!
CONS
:
Car had a high mileage but it was kept in an excellent condition, like new.
NELI VALKOVA
,
United Kingdom
(
April 14, 2024
)
Service:
Car rentals
Solo traveller
PROS
:
4 months ago, I have used Motoroads a number of times when visiting Bulgaria. Their service has always been excellent and I will definitely continue to use them in future. Would highly recommend.
CONS
:
none
Eric SIMONNOU
,
France
(
April 02, 2024
)
Service:
Car rentals
Solo traveller
PROS
:
What else, I am a client since 8 years renting cars. Expecting you at the airport with your name, always on time, collecting back in the night. Cars in excellent conditions, answering at any request by mail, by phone. Always helpful, smiling and fair prices. Thanks again.
CONS
:
none
Jenny Craddock
,
United Kingdom
(
March 12, 2024
)
Service:
Car rentals
Mature couple
PROS
:
For many years we have been using Motoroads for our frequent visits to Bulgaria. They are always reliable, efficient, friendly, flexible and easy to communicate with. Ema, the online contact and a regular meeter and greeter, is lovely to deal with. Yes, the cars aren't as new as some hire companies offer, but they're always in good condition.
CONS
:
None
Stanislav Kablanov
,
Italy
(
March 12, 2024
)
Service:
Car rentals
Solo traveller
PROS
:
I travel with this company every time and am impressed with the service. They are always correct and come on time! I will use your services in the future!
CONS
:
I travel with this company every time and am impressed with the service. They are always correct and come on time! I will use your services in the future!
Roger Negus
,
United Kingdom
(
March 08, 2024
)
Service:
Car rentals
Family with children
PROS
:
We've been using Motoroads for years. Always been a great service. PIck up and drop off are very efficient. The staff are always friendly. Would definitely recommend.
CONS
:
None
Krasimira
,
Bulgaria
(
January 25, 2024
)
Service:
Car rentals
PROS
:
Comfortable, reliable car, 7 seater, SUV with rear view camera, with a large trunk and high ground clearance. The company secured a car with our requirements at the right time. Extremely friendly service.
CONS
:
none
Silviya Dimitrova
,
Canada
(
January 12, 2024
)
Service:
Car rentals
Mature couple
PROS
:
We have been renting cars from MotoRoads in Sofia for quite a few years now and every time they do not disappoint. Everything from the customer service to their vehicles is exceptional. Highly recommended....thank you Emma and crew!
CONS
:
none
Jordan Kolarov
,
Slovakia
(
October 31, 2023
)
Service:
Car rentals
Group of friends
PROS
:
During the last ten years, the essential part of my frequent trips in Bulgaria were the “Motoroads” rental’s services. If we needed either a small or a big car, or microbus (coach) with a driver for a day , or a week, we’ve got always what we needed and often more than we had expected. At “Motoroads”, we met professional, helpful and kind staff. I would highly recommend their services and help in organizing both business and tourism trips.
CONS
:
/
ALAA SALMAN
,
United Kingdom
(
October 27, 2023
)
Service:
Car rentals
Solo traveller
PROS
:
I rented a car for 5 days in Dobrich, Bulgaria. Car was in good technical condition, delivered on time. Also dropping off at Varna airport was without any problems. Hope to see you again in Bulgaria.Thank you
CONS
:
none
Alexey Kezin
,
Israel
(
October 26, 2023
)
Service:
Car rentals
Mature couple
PROS
:
Everything was amazing. We received the car we ordered right at the airport. Despite the time (4 am) we dropped off the car there, a company representative was waiting for us at the airport.
CONS
:
none
Nevena Kliethermes
,
United States
(
October 21, 2023
)
Service:
Car rentals
Solo traveller
PROS
:
This is my third time using Motoroads renting a car. Absolutely no issues, wonderful service. The staff responsive, flexible and ready to assist with whatever may come along. Highly recommend!
CONS
:
none
D Favell
,
United Kingdom
(
September 27, 2023
)
Service:
Car rentals
Mature couple
PROS
:
Used for many years , great service every time .
CONS
:
none
Mariusz
,
Poland
(
September 26, 2023
)
Service:
Car rentals
Mature couple
PROS
:
I rented a car for 18 days in Burgas, Bulgaria. Car was in good technical condition, delivered on time. Also dropping off was without any problems. See you again in Bulgaria :) !
CONS
:
none
Joran
,
Sweden
(
September 25, 2023
)
Service:
Car rentals
Mature couple
PROS
:
Everything worked great.
CONS
:
In the advertising it seemed that the car rental was based in Baltchik where we were staying. But the car came from Varna with an addition of 1000 SEK.
Gary Evans
,
United Kingdom
(
September 16, 2023
)
Service:
Car rentals
Mature couple
PROS
:
I have been using motoroads Bulgaria for over 15 years now, 3 times a year. I have seen them grow over this time and still they retain a friendly, professional, local service I would highly recommend them.
CONS
:
None
Sean Clark
,
United Kingdom
(
September 15, 2023
)
Service:
Car rentals
Family with children
PROS
:
4th year in a row using Motoroads for car hire. First class service every time, that’s why we return every year.
CONS
:
none
Evgeni Kolev
,
Germany
(
September 09, 2023
)
Service:
Car rentals
Solo traveller
PROS
:
Great communication with the company when booking, picking up and returning the car. I also had a discount on the final amount as a regular customer. The car was in pretty good technical condition and made my vacation in Bulgaria much more fulfilling for me and my parents. I would certainly use their services again.
CONS
:
None
Mariyan Hristov
,
United Kingdom
(
September 04, 2023
)
Service:
Car rentals
Solo traveller
PROS
:
I rented a car for week in Bulgaria - very helpful and efficient service. Strongly recommend.
CONS
:
none
Marta
,
Bulgaria
(
August 20, 2023
)
Service:
Car rentals
Family with children
PROS
:
For the second year in a row, we choose Motorroads for our summer car rental. Very accurate, responsive and kind! The car was as we expected, we had no problems. I recommend!
CONS
:
none
Panayiotis
,
Cyprus
(
August 20, 2023
)
Service:
Car rentals
Mature couple
PROS
:
Rented a car for a week in Bulgaria. Unstated of booked KIA RIO the Moto Roads give as Dacia Logan 2023 almost a new with just 2000 km. Perfect service, they are punctual and very friendly. Not the cheapest - but arguably best value for money. Thanks guys, you are the best!!!, Best regards.
CONS
:
no
Alec
,
Israel
(
August 18, 2023
)
Service:
Car rentals
Family with children
PROS
:
Everything was ok. We're fully satisfied eith both business service and car's technical conditions and state. We will recommend our friends to rent cars in Motoroads Team. Thanks a lot for your service
CONS
:
none
Petar
,
Canada
(
July 29, 2023
)
Service:
Car rentals
Family with children
PROS
:
We are using this company for years and they always provide excelent service . This year they give us Toyoto Corola Station Wagon Hydrid . This is an excellent car . i strongly recommend this company.
CONS
:
No
Yanko Yanakiev
,
United Kingdom
(
July 13, 2023
)
Service:
Car rentals
Group of friends
PROS
:
This is the fifth time we have used the services of Motoroads and as always everything was flawless. Always accurate and correct, always smiling and ready to help. If you need to pick up the car earlier, no problem. If you need to return it later, they are still available. If you need it, they can also deliver the car to Musala mountain. Therefore, we will continue to use their services.
CONS
:
There are none
Svetla Roomes
,
United Kingdom
(
June 12, 2023
)
Service:
Car rentals
Family with children
PROS
:
Outstanding service as always
CONS
:
none
S.Aneva
,
United Kingdom
(
June 07, 2023
)
Service:
Car rentals
Solo traveller
PROS
:
The car I rented was a perfect Toyota Corolla Hybrid- 2023. Unlike other companies that kept my deposit for more than 3 weeks, "Motor Roads" were correct, after the inspection they returned my deposit. They met and sent to the airport for free. I will contact them again because they are very correct, with a professional attitude and provided the car I wanted. I recommend them!!
CONS
:
none
Stephen Kelly
,
United Kingdom
(
May 12, 2023
)
Service:
Car rentals
Mature couple
PROS
:
As usual waiting at the airport upon arrival with the car, quick formalities, and drive away, no problems with the car at all, have used Motoroads every year for many years, always polite and a smile always makes the day better, nice people to do business with.
CONS
:
none
Kalin Georgiev
,
United Kingdom
(
March 13, 2023
)
Service:
Car rentals
Solo traveller
PROS
:
It's my 5th time using the Motoroads service. Always easy to book, use and return the vehicle. No complications or hidden charges that's what I like. Strongly recommend them. Thank you guys!!
CONS
:
No
Peter Verwey
,
Netherlands
(
March 11, 2023
)
Service:
Car rentals
Mature couple
PROS
:
Always correct service. And if something is wrong, it is quickly taken care of. And they aren't expensive either. I have rented several cars there and am very satisfied.
CONS
:
there are none.
Markus Sanderfelt
,
Sweden
(
March 11, 2023
)
Service:
Car rentals
Family with children
PROS
:
Rented a car for a week in Bulgaria. Overall very satisfied. Prompt and nice customer service through email. Convenient and hassle-free pick up and drop off. Almost brand new and very nice car. Not the cheapest - but arguably best value for money. Good Insurance coverage included.
CONS
:
none
Desmond Purcell
,
United Kingdom
(
February 05, 2023
)
Service:
Car rentals
Solo traveller
PROS
:
Always good service from Moto Roads I've been using them for over 5 years recommend then 100% Thanks guys...
CONS
:
none
Evgeni
,
United Kingdom
(
January 20, 2023
)
Service:
Car rentals
Family with children
PROS
:
The service was at a high level. We've used Motoroads for the past 15 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future. Nothing negative to share over the past 15 years we've been using their services!
CONS
:
none
Roger
,
United Kingdom
(
January 09, 2023
)
Service:
Car rentals
Mature couple
PROS
:
Great service, easy collection and drop off. Will use again.
CONS
:
None
Stilyana Trifonova
,
Bulgaria
(
December 21, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
Extremely good service. Everyone was very kind. The guy who gave us the car was extremely patient and kind. The whole organization was on point. The car was clean and in very good condition. All terms of the contract were met. I recommend this company. I will use their services again. Thanks! 😊
CONS
:
none
Vasil Angelov
,
United Kingdom
(
December 19, 2022
)
Service:
Car rentals
Family with children
PROS
:
I have hired a car several times in the last couple of years. So far, so good! Excelent service and support Would recommend, Vasil
CONS
:
none
Joffroy
,
Belgium
(
December 12, 2022
)
Service:
Car rentals
PROS
:
Very good service overall. Motor road is very responsive and helpful. The car was well maintained and car pick up at Sofia terminal happened smoothly. Thank you. Please keep up with this good service for an excellent price! I would recommend strongly Motoroads if you look for a good service for an excellent price and quality of service, King regards
CONS
:
none
Assigal
,
Switzerland
(
November 18, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
That’s the fifth time I’ve booked a car with Motoroads. The service was impeccable, the car was delivered to the airport as always on time, the vehicle was in top condition. I had to change the place and time for the handover and that was also uncomplicated and easy, thanks to their friendly and flexible staff.
CONS
:
none
Ivo Rаdoykov
,
Bulgaria
(
November 07, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
The most correct! The best and best prices. I have been their customer for years.
CONS
:
none
Petar
,
Bulgaria
(
October 01, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
Pleasant staff and perfect service contributing to the good experience.
CONS
:
I don't have
Niall corcoran
,
Ireland
(
October 01, 2022
)
Service:
Car rentals
PROS
:
Hired car for 3 days at very good rate.We were greeted at burgas airport arrivals and shown to our car by a very pleasant man and all paper work signed and on the road in 5 mins and on return out deposit was exch as need for the keys and away we went..will definitely use again in a few months time when I am back.Would recommend highly. Thanks, Niall
CONS
:
none
Svetlana Kirova
,
France
(
September 16, 2022
)
Service:
Car rentals
PROS
:
At the risk of sounding trite: we have been using the services of Motorroads for 8 (or 9) years now, and we see no reason to look for an alternative. We are more than happy with the prices, the quality and maintenance of the cars, the quality of service, etc., etc. It's great when good things don't change!
CONS
:
We have no negative comments!
Antonio
,
Italy
(
September 06, 2022
)
Service:
Car rentals
Family with children
PROS
:
Your service is exceptional, your efficiency, availability and kindness distinguish you. I chose your company based on the reviews, which evidently had anything but the formality, expressing true sincere satisfaction. I have to admit that they are indeed real. In addition to the norm, I then received a surprising upgrade that made my holiday even more beautiful. Greeted at the airport with a sign of your name, and taken back to the airport after the car has been checked at the end of the journey. My vote for you is 10 cum laude. Thank you
CONS
:
none
Noel Deidun
,
Malta
(
September 03, 2022
)
Service:
Car rentals
Group of friends
PROS
:
Excellent service. There was a person waiting for us at the airport even though flight was delayed. The van we rented was in great condition. The customer service overall was perfect. Kind employees and helpful. Will definitely use this company again. Highly recommend!
CONS
:
Everything was good.
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