Car rentals Customer Reviews - Page 22
Page 22 Customer feedback » Review Car rentals services
MOTORCYCLE
SCOOTER
ATV-QUAD
BICYCLE
TRANSFERS
CAR RENTAL
SNOWMOBILE
CAMPER
RU
DE
ES
BG
Like every year, everything was great, an almost new SUV, very good pick-up and delivery service and excellent value for money. We'll see you again next year. R
Dr. Brandt
2024-28-08
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. . .
Natalia
,
Russia
(
April 07, 2014
)
Service:
Car rentals
PROS
:
Booked for the first time the car for 12 days. Serving on time, the car provided a class higher for the same price, responded immediately to calls during the rental period, very helpful and friendly. During the delivery, there are also no problems, we are very satisfied, we will definitely use it next time!
CONS
:
Nothing to complain about, everything is very good.
Lee Wilson
,
United Kingdom
(
April 04, 2014
)
Service:
Car rentals
Family with children
PROS
:
I have used MOTOROADS for car rentals for my last 3 visits to Bulgaria and I will continue to use them for future visits. The vehicles are of a high standard with competitive prices. Each time I have been met by a different member of staff and found them all punctual and friendly. I have no hesitation in recommending this company to anybody requiring car rental in Bulgaria. Keep up the good work guys!
CONS
:
After using motoroads on 3 occasions now, I have yet to find any cons.
Chris Everett
,
United Kingdom
(
April 01, 2014
)
Service:
Car rentals
Family with children
PROS
:
Great service well looked after cars fantastic customer relations thank you.
CONS
:
None
Alexander
,
Netherland
(
January 25, 2014
)
Service:
Car rentals
Solo traveller
PROS
:
Very happy with the car rental service, excellent communication, very accommodating and flexible. I rented a car for 15 days over the Christmass-NY period, and while upon my arrival the selected brand was not available, the MOTOROADS representative was actually waiting for me with a free upgrade car, way above the class that I had originally booked, at no extra charge - very happy. Throughout my rental period, small road accident occurred, also very happy with the dialogue, flexible also on the drop-off date and location as I requested extension within less than 24 hr notice, also readily accepted. Will definitely consider doing business with them again. So far ethic and professionalism is top notch.
CONS
:
None
MOTOROADS REPLY:
Dear Alexander,
There were two separate insurance events throughout your rental period:
1. Damage to the side of the car 100% covered by the insurance. You paid nothing - not a single cent.
2. Missing car emblem. Unfortunately, the emblem of the car is something not covered by any insurance company in Bulgaria and this is described in our terms of service. We kindly asked you to pay only 15 EUR (30 Leva) to replace the missing emblem. The price we asked is exactly the price of the item in the auto shop - not a single cent extra.
Team Motoroads
Iliyana
,
United States
(
November 10, 2013
)
Service:
Car rentals
Family with children
PROS
:
I would like to Thank You to the team of MOTOROADS for the great services that they provided. I rented a car from Sofia airport and everything was the way was explained when I was booking the car. I can tell that was the best customer service that I have received in Bulgaria during my stay. (Thank you Alex) I will definitely will use and recommend this company. Best, Iliyana
CONS
:
n/a
Eglantina Cenolli
,
UK
(
June 06, 2013
)
Service:
Car rentals
Solo traveller
PROS
:
Great Website, it really helps that everything was written in english. However I suggest a more direct way to see the cars ava.
CONS
:
none
Derek Corbett
,
United Kingdom
(
April 24, 2013
)
Service:
Car rentals
Family with children
PROS
:
I have booked hire car throught MOTOROADS for the last 6 year and have always been very happy with the service my family and I have received. Our flights have often arrived very late at night or very early in the morning and there has always been someone to meet us even when we have been delayed. Excellent service.
CONS
:
not cons
Laura Measom
,
United Kingdom
(
January 31, 2013
)
Service:
Car rentals
Family with children
PROS
:
Fantastic friendly service, we have also had a driver transfer in the past! 10/10
CONS
:
None
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