Car rentals Customer Reviews - Page 2
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MOTORCYCLE
SCOOTER
ATV-QUAD
BICYCLE
TRANSFERS
CAR RENTAL
SNOWMOBILE
CAMPER
RU
DE
ES
BG
Like every year, everything was great, an almost new SUV, very good pick-up and delivery service and excellent value for money. We'll see you again next year. R
Dr. Brandt
2024-28-08
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. . .
Stanislav
,
United States
(
September 03, 2022
)
Service:
Car rentals
Family with children
PROS
:
I used Motoroads services this year (2022) already for the 3rd time for car rental and 3-4 times for transfer. They were at the same high level as before. It so happened that the vehicle I had seen was not available. Motoroads offered me another vehicle in the same class that turned out to be a brand new 2022 model in excellent condition. I received the car at Sofia airport, the Motoroads associate was kind enough to pick up the car back from our hotel in Sofia on a day off. I recommend Motoroads for both car rental and transfers.
CONS
:
Absolutely nothing.
Anatoly
,
Israel
(
August 27, 2022
)
Service:
Car rentals
Mature couple
PROS
:
The service that MotoRoads provided was excellent! Very nice staff.
CONS
:
None
Jessica
,
Netherlands
(
August 22, 2022
)
Service:
Car rentals
Mature couple
PROS
:
Several times we rented a car with Motoroads, the last time in August 2022, and we were always completely satisfied: perfect and friendly handling, good car and and decent rates. Next time again!
CONS
:
none
Marianna Letiago
,
Ukraine
(
August 19, 2022
)
Service:
Car rentals
Mature couple
PROS
:
Very comfortable service, kind and polite staff - everything was just perfect. Highly recommend.
CONS
:
none
Borislav Takev
,
Ireland
(
August 14, 2022
)
Service:
Car rentals
PROS
:
Friends, I will be short but comprehensive...!!! An incredible and luxurious trip, this time we were also with our friends from Ireland and they were impressed by the services of Motoroads...!!! Until the next meeting...September...:))
CONS
:
none
Luchsinger
,
Switzerland
(
August 12, 2022
)
Service:
Car rentals
Mature couple
PROS
:
We were once again in Bulgaria from 15.08.- 05.09.2022 and rented a car from Moto Roads for the fourth time. It worked, as always, excellent, the car (a newer Renault Captur) was handed over to us at the airport, delivery was then on 05.09. at 06:10! also at the airport directly in front of the entrance, to our complete satisfaction, we will also book in the future only with Moto Roads, by the way at a very good price, thank you!
CONS
:
Booked 4 times, no negative experiences!
Müller
,
Germany
(
August 02, 2022
)
Service:
Car rentals
Mature couple
PROS
:
Very nice staff. Good service, uncomplicated vehicle handover when picking up and returning.
CONS
:
none
Jenny
,
United Kingdom
(
July 19, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
I've been using Motoroads for many years. Never let me down. Good cars. Friendly service. Easy to contact. Flexible - so can make last minute changes. Excellent overall. Would highly recommend.
CONS
:
none
Borislav Takev
,
Ireland
(
July 03, 2022
)
Service:
Car rentals
PROS
:
Friends, I will be short but comprehensive...!!! An incredible and luxurious trip, this time we were also with our friends from Ireland and they were impressed by the services of Motoroads...!!! Until the next meeting...September...:))
CONS
:
none
Spencer
,
United Kingdom
(
June 29, 2022
)
Service:
Car rentals
PROS
:
The service that MotoRoads provided was excellent! We were met at Sofia airport by a Moto Roads representative and taken a short 10 minute vehicle ride to their rental office. Once there, all the paperwork was quickly and efficiently taken care of, and we were ready to drive away with 10 mins.The vehicle we had was as exactly as described on their website and is great value for money! I would highly recommend using MotoRaods to hire a vehicle in Sofia. I've previously hired vehicles with 'other' rental companies at Sofia airport and they are far more expensive and honestly not as good! The staff at MotoRoads were extremely friendly and helpful throughout the whole process. I'll definitely be using them again for future trips to Sofia!
CONS
:
none
Roland Reppin
,
Germany
(
June 05, 2022
)
Service:
Car rentals
PROS
:
Everything great again. Gladly again
CONS
:
no
Stephen Kelly
,
United Kingdom
(
May 17, 2022
)
Service:
Car rentals
Mature couple
PROS
:
Car was presented to us in a great condition, filled up with fuel just before we left their garage, excellent drive,covered over 600 kilometers, with no faults, Staff was excellent as usual, always polite, always on time. We have used motoroads for may years, and can not rate them high enough
CONS
:
none
Ivan Popov
,
United Kingdom
(
April 27, 2022
)
Service:
Car rentals
Mature couple
PROS
:
We have been using Motoroads for the last 6-7 years. The service has always been excellent and reliable. Highly recommended!
CONS
:
none
Jordan Kolarov
,
Slovakia
(
March 30, 2022
)
Service:
Car rentals
Mature couple
PROS
:
We used your services again (1.3. - 7.3.) after a 2-year break due to the pandemic. Everything was excellent, as we were used to before the pandemic. Fast service, well maintained cars and friendly staff.
CONS
:
-
Eric SIMONNOU
,
Greece
(
March 28, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
I use motoroads 4-5 times a year to rent a car directly from Sofia airport or from my hotel; since many years. The services are excellents: personal reception at the airport, always perfectly on time for the meeting. full insurance and no surprises. quality vehicles. Thank you and see you again soon.
CONS
:
None!
Roger Negus
,
United Kingdom
(
March 27, 2022
)
Service:
Car rentals
Group of friends
PROS
:
Motoroads never fail to deliver. Really happy with the service. Easy collection and drop off. Snow tyres worked a treat. Will use again
CONS
:
None
Boris
,
Bulgaria
(
March 22, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
I am very satisfied, for the first time I had to rent a car from the airport. I was very well received and that too in the middle. Their level is very high. The car they gave me in general, technically and visually, everything is perfect. The price is worth it. SERVICE QUALITY NO 5 A 10
CONS
:
No negatives all good
Deana Yarnton
,
United Kingdom
(
March 09, 2022
)
Service:
Car rentals
Mature couple
PROS
:
A great service from my first email enquiry to dropping off my rental car at the airport Smooth service lovely staff xx
CONS
:
None
Julien MAZILLE
,
France
(
March 01, 2022
)
Service:
Car rentals
PROS
:
As always for 8 years (for that long we have been using the services of Motorroads), everything is fast, easy and accurate. Even when one does not look and calls in the middle of the night to an employee who is not at work at the moment (and his colleague is waiting for you in front of the airport), the answer is polite and efficient! There is nothing to discuss about the quality of the car or its cleanliness: everything is at the level we expected, and even higher. Thanks again!
CONS
:
No such thing!
Rene
,
United Kingdom
(
February 01, 2022
)
Service:
Car rentals
Family with children
PROS
:
Еxcellent service from kind and courteous staff
CONS
:
none
Evgeni M
,
United Kingdom
(
January 19, 2022
)
Service:
Car rentals
Family with children
PROS
:
The service was at a high level. We've used Motoroads for the past 14 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future.
CONS
:
Nothing negative to share over the past 14 years we've been using their services!
Konstantin
,
Russia
(
January 17, 2022
)
Service:
Car rentals
Solo traveller
PROS
:
Second time using this company. Loyal prices, cars in excellent condition, helpful staff. I wish you prosperity!
CONS
:
none
Allan Hargreaves
,
United Kingdom
(
January 08, 2022
)
Service:
Car rentals
Mature couple
PROS
:
I've used Motoroads at least 8 times and the cars and service are always excellent. Will be using again in April.
CONS
:
none
Aleksandar Atanasov
,
Spain
(
December 08, 2021
)
Service:
Car rentals
PROS
:
We are extremely pleased with our choice for the second time, very accurate, correct and kind. The car was in excellent condition and very clean. I can recommend this service to everyone as the best value for money. Thank you and we hope to use your cars again soon! 😊
CONS
:
none
Iglika lyubenova
,
Cyprus
(
December 04, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
Like always, correct and professional company with very positive and helpful staff. I will be happy to see you soon again!
CONS
:
😘😘😘
Aleksey
,
Russia
(
November 29, 2021
)
Service:
Car rentals
PROS
:
Good laziness! We would like to say a big thank you to the whole MOTOROADS team for the excellent work! We have been using the services of the company with pleasure for over 10 years. Sometimes we order a transfer, sometimes we rent a car. and you have never let us down in all this time! Meetings at the airport are always on time, the drivers are polite and tidy, the cars are in excellent condition. Several times we changed the make of the car, and it was always a replacement for a car of a higher class without any additional payments. For interest, this fall we looked at the rental / transfer prices from other companies. Once again we were convinced that in this matter you are still the best! In the near future we will make a new transfer order. Thanks for the great job! I wish you success and prosperity for your company!
CONS
:
none
Atanasov
,
Bulgaria
(
November 08, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
It is always easy, simple and straightforward to work with MOTOROADS! The employees are always punctual, considerate and can always react quickly if necessary!
CONS
:
none
Peter
,
United States
(
November 08, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
I use their service twice, I`m happy of them, new car, good prices and service. I will use them again in the future.
CONS
:
none
Alexander
,
Malta
(
October 26, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
I can recommend this service to everybody as the best price / quality ratio. Good service and really good prices.
CONS
:
none
Kalin Stefanov
,
United Kingdom
(
October 26, 2021
)
Service:
Car rentals
Family with children
PROS
:
Use their service twice this year. I`m happy of them, nice and serviced cars. Keep all times correct. Will use them again in the future.
CONS
:
N/A
Zhivko
,
Italy
(
October 20, 2021
)
Service:
Car rentals
Mature couple
PROS
:
Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly customer-oriented. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS
:
none
Iliya
,
Poland
(
October 08, 2021
)
Service:
Car rentals
Mature couple
PROS
:
As always, we were very pleased with the service.
CONS
:
There is no
Zhivko Dimitrov
,
Italy
(
October 04, 2021
)
Service:
Car rentals
Mature couple
PROS
:
Fast and efficient work of the Moto Roads team at a critical moment for our family. Accurate delivery and acceptance of the car, at the appointed time and place - as always in the years in which I am a customer. I believe that your services are truly oriented to the needs of the customer. Lots of cars to choose from and reasonable prices. Thanks and I hope to use your cars again soon.
CONS
:
none
Nadya Shishkova
,
Spain
(
September 20, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
I have been using the services of Motoroads for 8 years. Wonderful company with positive employees! Always very accurate and correct! Thank you for being there!
CONS
:
none
Rainer Wölk
,
Germany
(
September 19, 2021
)
Service:
Car rentals
Mature couple
PROS
:
Everything went perfectly! Punctual delivery and collection of the vehicle! Uncomplicated processing and payment on site! Very friendly and helpful staff on site! I will definitely book a rental car in Bulgaria through Motoroads again next year !! Thank you, Rainen Wölk
CONS
:
none
Svetlana Kirova
,
France
(
September 13, 2021
)
Service:
Car rentals
PROS
:
We have been using the services of Motoroads for 7 years. As usual, a clean and perfectly functioning car, flexibility and accuracy of people whenever your plane arrives or takes off. This reliability is especially valuable when booking a vehicle from abroad: Thank you, and we have no intention of changing the "supplier" of rented vehicles!
CONS
:
There is no such thing!
Evgeni M
,
United Kingdom
(
September 03, 2021
)
Service:
Car rentals
Family with children
PROS
:
The service was at a high level. We've used Motoroads for the past 13 years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is always smiling, they are flexible and punctual, while the vehicles are always in great condition. We will continue to use the company's services in the future.
CONS
:
Nothing negative to share over the past 13 years we've been using their services!
SVETLA ROOMES
,
United Kingdom
(
September 01, 2021
)
Service:
Car rentals
Family with children
PROS
:
This is the fifth summer we rent a car from Mototroad and they have yet to disappoint us. Booking is easy on the website with good range of care choices and communication via emails was prompt and helpful. On arriving at the airport we are always met by friendly representative who quickly and smoothly release the car to us. The car this year was brand new only on 4000km in immaculate condition. It was perfect size and very economic considering the extensive driving around the country we had. On departure we were met again by the representative and handed over the car without a hassle. We will definitely continue to use Motoroad service and always recommended to friends.
CONS
:
none
Socrates
,
Cyprus
(
August 29, 2021
)
Service:
Car rentals
Family with children
PROS
:
Rented the car through Motoroads which as we have been informed at the place of pickup (Leon car Rentals at Sofia). Though acting as a broker, the service was excellent, communicated through emails for possible rental extension and everything was clear. The people at the rental place were very helpful and explanatory and did not have to wait for providing the car. The car was brand new and in excellent condition. Definitely recommended for hassle free rentals.“
CONS
:
None.
Dmitry
,
Russia
(
August 29, 2021
)
Service:
Car rentals
Family with children
PROS
:
Everything was very dignified. We met at the airport, gave the car. The car had problems and as a result of communication - a representative came and changed the car with an upgrade. Convenient and easy communication. All perfectly. Next time I will continue with this company and recommend it.
CONS
:
No
Tixomir Zagorov
,
Bulgaria
(
August 16, 2021
)
Service:
Car rentals
Family with children
PROS
:
We are extremely pleased with our choice for the second time, very accurate and correct, kind and professional. The car was clean, big and there were no problems, the attitude of the person who greeted us at the airport was delightful, said Yasen, unfortunately we do not know the family name. We are glad that in Bulgaria there are still people who do their job with pleasure and are kind and ready to help when needed. In the future we will use your services again !!!
CONS
:
There is no such thing!
Petya & Ilia
,
Bulgaria
(
August 08, 2021
)
Service:
Car rentals
PROS
:
We've used Motoroads for the past five years when renting a vehicle in Bulgaria and they've always provided a reasonable price, vehicle type, and ease of booking. The team is flexible and punctual, while the vehicles are always in great condition. We will definitely continue to use the company's services in the future.
CONS
:
Nothing negative to share over the past five years we've been using their services!
Luchsinger Felix
,
Switzerland
(
July 25, 2021
)
Service:
Car rentals
Mature couple
PROS
:
One more thing was a very good service, very friendly, everything went perfectly, we were welcomed perfectly at Sofia Airport, the car was handed over to us almost in front of the door, a KIA PW in very good condition, almost like new , We are very satisfied with the whole service from Moto Roads and that for the third time, we will be happy to book with Moto Roads in the future, thank you very much.
CONS
:
none
Iliya
,
Bulgaria
(
July 19, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
Always correct, act expeditiously and with understanding!
CONS
:
none
Carsten
,
Germany
(
June 24, 2021
)
Service:
Car rentals
Mature couple
PROS
:
Almost every time we go to Bulgaria we book our rented car at Motoroads. We picked up at Plovdiv, Varna and Burgas Airports. Always on time, friendly staff, best price and good cars. I can definitely recommend Motoroads and will rent there again.
CONS
:
No Cons.
Jessica
,
Netherlands
(
June 21, 2021
)
Service:
Car rentals
Mature couple
PROS
:
Good car, good service, fast handling, no problems. Next time we will rent again with Motoroads!
CONS
:
No complaints whatsoever.
Эduard
,
Russia
(
June 19, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
This is not the first time I have rented a car! Never had any problems. Everything is clear and precise, which is good news. Good luck in business!
CONS
:
none
Vasil Pehlivanov
,
Bulgaria
(
June 16, 2021
)
Service:
Car rentals
Solo traveller
PROS
:
This is the company that always will use in the future. There is no hidden fees and all service that they provide is lovely. Thanks guys and see you soon.
CONS
:
Lovely service
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