Customer Reviews - Page 34
Page 34 Customer feedback » Review services
MOTORCYCLE
SCOOTER
ATV-QUAD
BICYCLE
TRANSFERS
CAR RENTAL
SNOWMOBILE
CAMPER
RU
DE
ES
BG
It was a great service the bike well equipped the people are very generous Ill be back
Yoav
2024-14-08
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TESTIMONIALS
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Motorcycle rental
Transportation
Car rentals
ATV & Quad
Bicycle rental
Snowmobiling
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. . .
jackie cripps
,
United Kingdom
(
April 04, 2014
)
Service:
Ski & Snowboard
Family with children
PROS
:
We use Motor Roads every year to book our ski packages, we have found they extremly helpful and often they have tailored the packages to suit due to travel arrangement changes withou hesitation. They are super quick and efficient, we have recommended to a friend who was also impressed and used them again 2nd year running. They do what they say and when they say it.
CONS
:
None
Lee Wilson
,
United Kingdom
(
April 04, 2014
)
Service:
Car rentals
Family with children
PROS
:
I have used MOTOROADS for car rentals for my last 3 visits to Bulgaria and I will continue to use them for future visits. The vehicles are of a high standard with competitive prices. Each time I have been met by a different member of staff and found them all punctual and friendly. I have no hesitation in recommending this company to anybody requiring car rental in Bulgaria. Keep up the good work guys!
CONS
:
After using motoroads on 3 occasions now, I have yet to find any cons.
Chris Everett
,
United Kingdom
(
April 01, 2014
)
Service:
Car rentals
Family with children
PROS
:
Great service well looked after cars fantastic customer relations thank you.
CONS
:
None
Stephen Askin
,
United Kingdom
(
February 12, 2014
)
Service:
Snowmobiling
Family with children
PROS
:
Ii would just like to say that this is the 3rd year running I have booked my transport, accommodation and ski snowmobile with MOTOROADS and yet again all the staff I have dealt with at MOTOROADS have been fantastic. Excellent customer service. All staff have helped me when I have needed help. Thank you to all at MOTOROADS.
CONS
:
none
Michal
,
Poland
(
February 10, 2014
)
Service:
Motorcycle rental
Solo traveller
PROS
:
I have rented BMW GS for 6 days in May 2013. Booking process was easy and price reasonable. Motorbike was in good condition and well maintained. Pleasure to deal with MOTOROADS.
CONS
:
None
Janet
,
Ireland
(
February 02, 2014
)
Service:
Transportation
Group of friends
PROS
:
Hi we are a group of friends who traveled from burgus airport to sinemorets last summer. We were met at the airport by our driver and had a very pleasent trip to our hotel. On our return journey there was no need to confirm our trip back to the airport the driver was there on time both drivers were very pleasent we would and have recomended MOTOROADS to our friends. We are booking again for summer 2014. really we can not say enough about this service and price. Well done MOTOROADS wish therewas such a service in my home country
CONS
:
There are no cons
Alexander
,
Netherland
(
January 25, 2014
)
Service:
Car rentals
Solo traveller
PROS
:
Very happy with the car rental service, excellent communication, very accommodating and flexible. I rented a car for 15 days over the Christmass-NY period, and while upon my arrival the selected brand was not available, the MOTOROADS representative was actually waiting for me with a free upgrade car, way above the class that I had originally booked, at no extra charge - very happy. Throughout my rental period, small road accident occurred, also very happy with the dialogue, flexible also on the drop-off date and location as I requested extension within less than 24 hr notice, also readily accepted. Will definitely consider doing business with them again. So far ethic and professionalism is top notch.
CONS
:
None
MOTOROADS REPLY:
Dear Alexander,
There were two separate insurance events throughout your rental period:
1. Damage to the side of the car 100% covered by the insurance. You paid nothing - not a single cent.
2. Missing car emblem. Unfortunately, the emblem of the car is something not covered by any insurance company in Bulgaria and this is described in our terms of service. We kindly asked you to pay only 15 EUR (30 Leva) to replace the missing emblem. The price we asked is exactly the price of the item in the auto shop - not a single cent extra.
Team Motoroads
Jamie Bellhouse
,
UK
(
January 01, 2014
)
Service:
Transportation
Group of friends
PROS
:
Have used MOTOROADS for a number of years for our transfers to Borovets! Great service always on time. Will continue to use MOTOROADS for our annual snowboarding adventures!
CONS
:
none
Paul Parkhouse
,
United Kingdom
(
December 21, 2013
)
Service:
Snowmobiling
Family with children
PROS
:
Excellent prices for ski and snowmobile hire. Very helpful company Will definitely use again Paul & Katie
CONS
:
None at all
T.Schmidt
,
United Kingdom
(
December 17, 2013
)
Service:
Bicycle rental
Family with children
PROS
:
We have had two unforgettable Summer Holidays in Bulgaria with MOTOROADS and both of those holidays were awesome, spending lovely quality timecycling and than relaxing in the Sentido Family Hotel at Golden Sand Resort. Me and My family can not express our positive experience with this travel agency! They are real experts and I would like to highly recommend them for anyone who is looking for an affordable and relaxing time out in Bulgaria. MOTOROADS provides you a high quality travel service and they are really a great value for money!
CONS
:
Only Positive comments as We were very satisfied and planning to return to Bulgaria with Motoroads in the future!
White
,
United Kingdom
(
November 12, 2013
)
Service:
Transportation
Group of friends
PROS
:
We have used MOTOROADS several times for transfers on a group ski holiday to Bansko. The vehicle used has always been in excellent condition and the drivers are always prompt and courteous. I would highly recommend their services.
CONS
:
none
Iliyana
,
United States
(
November 10, 2013
)
Service:
Car rentals
Family with children
PROS
:
I would like to Thank You to the team of MOTOROADS for the great services that they provided. I rented a car from Sofia airport and everything was the way was explained when I was booking the car. I can tell that was the best customer service that I have received in Bulgaria during my stay. (Thank you Alex) I will definitely will use and recommend this company. Best, Iliyana
CONS
:
n/a
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