Customer Reviews - Page 34

Page 34 Customer feedback » Review services

We arrived in Paris during the Olympics and found the service, bikes and advice so helpful in our 21 day journal through Europe. You have contributed to memories that will be forever with us. The BMW 750 bikes were superb and never missed a beat during the hot summer conditions. Harald Gosche2024-06-10

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TESTIMONIALS

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Mrs lynch, United Kingdom (April 05, 2014)	Service: Transportation
Group of friends
PROS: Absolute excellent service through out! used to transport to and from Sofia airport to borovets in Bulgaria, good quality of cars used, staff very friendly and happily load/unload our luggage for us and very polite and always on time . . . tip them well! will book through them again next year :) CONS: none

Andre Locke, Cyprus (April 04, 2014)	Service: Transportation
Solo traveller
PROS: I travelled from Sofia to Borvets and I can only say the service was fantastic driver waiting for me when I walked through customs and was on time for my return trip back to Sofia at 3am in the morning would recommend MOTOROADS and would use them again CONS: none

jackie cripps, United Kingdom (April 04, 2014)	Service: Ski & Snowboard
Family with children
PROS: We use Motor Roads every year to book our ski packages, we have found they extremly helpful and often they have tailored the packages to suit due to travel arrangement changes withou hesitation. They are super quick and efficient, we have recommended to a friend who was also impressed and used them again 2nd year running. They do what they say and when they say it. CONS: None

Lee Wilson, United Kingdom (April 04, 2014)	Service: Car rentals
Family with children
PROS: I have used MOTOROADS for car rentals for my last 3 visits to Bulgaria and I will continue to use them for future visits. The vehicles are of a high standard with competitive prices. Each time I have been met by a different member of staff and found them all punctual and friendly. I have no hesitation in recommending this company to anybody requiring car rental in Bulgaria. Keep up the good work guys! CONS: After using motoroads on 3 occasions now, I have yet to find any cons.

Chris Everett, United Kingdom (April 01, 2014)	Service: Car rentals
Family with children
PROS: Great service well looked after cars fantastic customer relations thank you. CONS: None

Stephen Askin, United Kingdom (February 12, 2014)	Service: Snowmobiling
Family with children
PROS: Ii would just like to say that this is the 3rd year running I have booked my transport, accommodation and ski snowmobile with MOTOROADS and yet again all the staff I have dealt with at MOTOROADS have been fantastic. Excellent customer service. All staff have helped me when I have needed help. Thank you to all at MOTOROADS. CONS: none

Michal, Poland (February 10, 2014)	Service: Motorcycle rental
Solo traveller
PROS: I have rented BMW GS for 6 days in May 2013. Booking process was easy and price reasonable. Motorbike was in good condition and well maintained. Pleasure to deal with MOTOROADS. CONS: None

Janet, Ireland (February 02, 2014)	Service: Transportation
Group of friends
PROS: Hi we are a group of friends who traveled from burgus airport to sinemorets last summer. We were met at the airport by our driver and had a very pleasent trip to our hotel. On our return journey there was no need to confirm our trip back to the airport the driver was there on time both drivers were very pleasent we would and have recomended MOTOROADS to our friends. We are booking again for summer 2014. really we can not say enough about this service and price. Well done MOTOROADS wish therewas such a service in my home country CONS: There are no cons

Alexander, Netherland (January 25, 2014)	Service: Car rentals
Solo traveller
PROS: Very happy with the car rental service, excellent communication, very accommodating and flexible. I rented a car for 15 days over the Christmass-NY period, and while upon my arrival the selected brand was not available, the MOTOROADS representative was actually waiting for me with a free upgrade car, way above the class that I had originally booked, at no extra charge - very happy. Throughout my rental period, small road accident occurred, also very happy with the dialogue, flexible also on the drop-off date and location as I requested extension within less than 24 hr notice, also readily accepted. Will definitely consider doing business with them again. So far ethic and professionalism is top notch. CONS: None
MOTOROADS REPLY: Dear Alexander, There were two separate insurance events throughout your rental period: 1. Damage to the side of the car 100% covered by the insurance. You paid nothing - not a single cent. 2. Missing car emblem. Unfortunately, the emblem of the car is something not covered by any insurance company in Bulgaria and this is described in our terms of service. We kindly asked you to pay only 15 EUR (30 Leva) to replace the missing emblem. The price we asked is exactly the price of the item in the auto shop - not a single cent extra. Team Motoroads

Jamie Bellhouse, UK (January 01, 2014)	Service: Transportation
Group of friends
PROS: Have used MOTOROADS for a number of years for our transfers to Borovets! Great service always on time. Will continue to use MOTOROADS for our annual snowboarding adventures! CONS: none

Paul Parkhouse, United Kingdom (December 21, 2013)	Service: Snowmobiling
Family with children
PROS: Excellent prices for ski and snowmobile hire. Very helpful company Will definitely use again Paul & Katie CONS: None at all

T.Schmidt, United Kingdom (December 17, 2013)	Service: Bicycle rental
Family with children
PROS: We have had two unforgettable Summer Holidays in Bulgaria with MOTOROADS and both of those holidays were awesome, spending lovely quality timecycling and than relaxing in the Sentido Family Hotel at Golden Sand Resort. Me and My family can not express our positive experience with this travel agency! They are real experts and I would like to highly recommend them for anyone who is looking for an affordable and relaxing time out in Bulgaria. MOTOROADS provides you a high quality travel service and they are really a great value for money! CONS: Only Positive comments as We were very satisfied and planning to return to Bulgaria with Motoroads in the future!

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